To a first-time coal buyer, the gap between "we have a Delivery Order" and "coal is in our stockyard" looks like a black box. It isn't — it's seven disciplined steps, and knowing them tells you exactly where any delay lives.
Your DO is registered at the SECL area office and formalities are cleared. This is where a mine-side agent earns their keep — queues that take outsiders days are often same-day for teams who sit there.
Permits and the loading programme are arranged against your DO quantity and validity window.
Trucks are lined up against the DO — in our case from a 1500+ managed market fleet, so capacity scales with the order, not with owned vehicles.
Coal is loaded and weighed at the mine weighbridge. The mine sale document / challan is issued — the load's birth certificate.
For any consignment above ₹50,000 an e-way bill is generated before the truck leaves — vehicle number, document number and weight all matching.
The load moves with its full paper set: LR, weighment slip, sale document, e-way bill. Validity is one day per 200 km, so dispatch tracks expiry truck by truck.
The plant weighbridge confirms delivered weight. Differences up to 50 kg are normal handling loss; beyond that is recovered from the carrier and shown on the trip statement. On DO completion, a GST tax invoice is raised for exactly what moved.
Coal that arrives with clean papers is coal your stores team can accept in minutes and your auditors never question. That is the whole discipline: papers before problems. See our FAQs for tolerances, documents and timelines.
Plan a lifting programme with usRelated: Gevra → Raipur route guide · GST on coal transportation